Most of my recent work has focused on project management, operations, remote teams, documentation, QA, and client delivery.

I help small digital agencies manage the work between client requests and final delivery.
Make the work clear. Make sure someone owns it. Make sure it moves.
My background includes customer service, tech support, sales, writing, virtual assistance, marketing support, operations, and team coordination.
I moved into full-time freelance work in 2016. Over time, clients gave me more responsibility, from completing tasks to managing websites, marketing campaigns, freelancers, client communication, QA, documentation, and internal systems.
I have worked with agencies and development teams such as TA Web, DG Consulting, JGM Media, PT Solutions, CC Spec, and RP Media.
My work has included website development, marketing, content production, QA, operations, recruitment, team coordination, and client delivery.
Writing was a large part of my freelance work before project management became my main focus. I have worked as both a ghostwriter and bylined writer across fitness, travel, education, creativity, marketing, customer service, minimalism, and local business.
A lot of my work comes back to one question: How do we make this easier to repeat?
That is why I spend time on SOPs, checklists, shared files, task templates, QA, handoffs, clear instructions, and simple systems.
Outside work, I take care of 13 dogs and spend my free time on Brazilian Jiu-Jitsu, wrestling, and strength training.
Project and operations management for small remote digital agencies.
If the founder still spends too much time chasing updates, checking tasks, and fixing missed handoffs, that is usually where I can help.
Contact Kevin